The end of 2017 has been marked by a two incidents. First was the laptop. A complaint was made about me using one in a meeting – ergo I was not paying attention. A week later the issue of devices in meetings came up again. Different context but same person who clearly feels strongly about the subject. I have some sympathy. Over the years presenting/lecturing has changed. These days we look over a sea of bent heads rather than people’s faces but I believe banning devices is not the answer. We need to find ways to work with them rather than deny their presence and affordances.
This time I spoke up. Explained a laptop need not signify Facebook or catching up with email – for me it was like a reasonable adjustment – when my eyes are bad it’s easier to make notes in a strong, bold font than to write by hand.
Hold that thought…
The second incident was a conversation with a lecturer who said it isn’t the job of academics to show students how to use the VLE or develop digital literacy. This explained a lot. Here I was face-to-face with the on-campus digital divide.
Again, I have sympathy. Academics have seen big changes in HE. The spectre of the internet lurks in dark corners. There’s no avoiding digitisation and not everyone lives comfortably in the digital world.
There are those who blog, tweet, join #lthechat, network online, and generally support the use of education technologies in a variety of ways and means.
There are those who object to the use of mobile devices and don’t see developing digital graduate attributes as part of their remit.
This takes us back to the tribes and territories of the TEL People. How like attracts like and if your role is about technology, the chances are you tend to work with staff who use it willingly. The more digitally shy won’t come to your lands or speak your language and on those rare occasions we venture into their worlds, we’re often viewed with suspicion. We’re the techies, geeks, magicians of code with esoteric skills. We are Othered.
This digital divide – cue lightbulb – means embedding digital graduate attributes into modules, or using VLE tools which support collaborative online working, is not going to happen without structural change.
It’s not going to happen if things stay the way they are.
This is where we are:
- 30 years of computers in education.
- 20 years of VLE at universities.
- 10 years of Web 2.0 style social media supporting user-generated content and file sharing.
In the second decade of 21st century, I get a complaint about using a laptop in a meeting.
Christmas is coming and mobile devices are high on present lists. The age at which children get connected drops every year. For all its critique, the phrase ‘digital native’ actually fits because they’ve never known an analogue world.
Typical ‘fresh-from-school’ students arrive with a set of digital social practices, honed through their teenage years, replicated and reinforced by family and friends, taken advantage of by media advertisers. In short, their internet experience mirrors the society they live in.
Charlie Brooker’s Black Mirror is either prescient or stating the bleedin’ obvious. Of course this is what lies ahead. If you haven’t watched the series you should. Be scared, very scared – but at least be prepared for the future and understand the value of critique.
In the same way car engines have become more mysterious, people engage in digital life with no understanding of how it works. It just does. In the way the ignition fires the engine, our devices connect and our personalised digital landscape unfolds. But not for everyone.
Many working in HE don’t have digital footprints and rarely use the internet for anything other than email or access to university systems.
They’re not alone. A recent Lloyds Bank report states “More than 11 million people in the UK do not have basic digital skills. One out of every 11 completely avoids the internet.” while the House of Commons Science and Technology Committee reports a digital skills crisis. There’s more research about people not being online than how to encourage the critical skills and capabilities of those already there.
What can we do?
As learning technologists, as enhancers of learning and teaching – with or without technology (but in 2018 it’s likely to be there) – we have a responsibility to bridge on-campus digital divides. Its not just reaching the digitally shy and resistant, it’s promoting critical digital skills as being integral to other HE literacies and specialisms.
We have to find ways to start conversations about digital graduate attributes and digital CPD for staff. We need to leave our Territories of TEL and get into the heart of the university. Align our work with that of the learning development and academic practice teams, with those talking about learning gain, employability awards, TEF work and not forgetting the importance of the student voice in all of this.
Remember the thought from the top of the page – the one about reasonable adjustments?
TEL people need to talk about inclusive practice, how digital technologies can widen and support access but at the same create barriers. The sector is moving towards inclusion as the norm, reasonable adjustments as universal design. Watch this space. In January the Digital Academic soapbox will be out.
Let’s be the change we want to see in the world.
Rethink the relationships between institutions, staff and students.
Revisit our digital lenses. They need a clean and polish every now and then and sometimes a shift in their focus.
The time has come.
Seasons greetings to one and all.