Language matters. Whether its training or lecture capture instead of teaching or recording resources, the words we use and the ways we interpret them are full of unconscious bias. When designing learning, one of the first steps is to bust the jargon. Ask the questions. What are we saying here and what does it mean?
This week I attended a workshop on Marking and Feedback with Prof Lin Norton. Lin spoke about final vocabulary, a term used by philosopher Richard Rorty which refers to words containing deeply held beliefs and assumptions without the necessary explanations. For example feedback comments like good, excellent, exactly what I’m looking for. The marker knows what they mean but it isn’t clear to the recipient. Lin says final vocabulary leaves students no room to manoeuvre. Markers need to make comments which open up conversations rather than close them down. Like active listening or going back to Socratic questioning. Those ancient Greeks really knew their stuff.
The tendency to make uncritical use of language is common. We’re often more subjective than we realise. I think I’m a critical reflector but there’s always something new to learn. I don’t have a data driven approach to practice. A bit dyscalculic as well as suspicious of quantitative data sets. No matter how the figures are presented, I want to know the stories behind them. But – I’m also an action researcher and promoter of experiential learning. I like critical reflection loops which take you on a journey of change.
Recently I’ve come to realise I do have a data driven approach; it’s my interpretation of what data represents which is skewed. Phrases like Big Data or Learning Analytics made me think randomized controlled trials or NSS scores and VLE dashboards. I knew data didn’t have to be numbers – I’m doing qualitative research for heavens sake (Doh!) but my subjective interpretation was linking the two together. It’s only by developing a learning design approach to TEL with an expert data-king colleague which has uncovered a bias I wasn’t consciously aware of.
How often do we act without questioning that we do? Last week I blogged about the impact of research on TEL and the literature TEL people use to inform their practice. I’m still searching for answers. Let’s broaden it out. Where’s the evidence base for learning and teaching? Is there a contemporary equivalent to Chickering and Gamson’s Seven Principles for Good Practice in Undergraduate Education (1987)
- encourages contact between students and faculty,
- develops reciprocity and cooperation among students,
- encourages active learning,
- gives prompt feedback,
- emphasizes time on task,
- communicates high expectations, and
- respects diverse talents and ways of learning.
The authors claim these support ‘six powerful forces in education’
Spot the gaps. It would make a useful online activity. I’d add the need for critical thinking, reflection and creativity as well as having an evidence base. Let’s put scholarship in there. Being research informed and engaged. This week my colleague and I have scoured the UK literature around L&T in HE (e.g. Knight, Biggs, Prosser, Trigwell, Trowler, Race, Baud, Nicol, Moon, Brookfield etc) but can’t find anything so succinct or contemporary.
Maybe the subject is too complex to be reduced to bullet points. Maybe it reflects its late arrival. In many ways pedagogic research in HE is still the new kid on the block. It’s not a happy partner to the REF and HE staff having an ‘appropriate teaching qualification’ is a relatively recent requirement. The HESA returns for data on academic teaching qualifications was only introduced in 2012/13 with many institutions still returning a percentage of ‘not known‘.
Events like Lin Nortons are welcome opportunities to ask questions and discuss answers, as in the slide image above. I think they’re useful for TEL people. Marking and feedback are foundation elements of the student experience. Sometimes it can help to separate them out from the technology – which in itself risks becoming a distraction – in order to examine more closely the fundamental principles of assessment practice. Not all TEL people come from a teaching background so it helps to make TEL about learning as well technology. The problem is the language. Again, language matters. Too often when you say you work with TEL or in a TEL Team you’re instantly categorised into a techie box. This is one of the reasons I believe TEL needs to be reversed. Less of the T and more L please Bob.
There’s a phrase associated with the early days. RTFM stood for read the ******** manual. All computers came packed with a doorstop of an instruction book. RTFM soon came to mean don’t ask me how the bloody thing works, go and look it up yourself.
Today the technology has (allegedly) changed to a more intuitive click and play approach – as well as being introduced almost from birth – and the internet has replaced the manual. Today we know how it works. We need to be asking where it’s being used and why. What do we know about how people learn? What is the equivalent to Chickering and Gamson’s principles for 21st century TEL? If we’re promoting digital feedback then lets look at Lin Norton’s research or have a TEL Team discussion around the HEA’s Marked Improvement or visit outputs from the Oxford Brookes ASKe project or REAP.
I believe the design of learning is an essential part of TEL and we should adopt a scholarly approach to our practice by being more research informed and engaged. In which case maybe RTFM is not redundant but needs updating to RTFL. Read the ******** literature.
Now the HEA Subject Centres have closed and the HEFCE funded CETLs have come to an end who is promoting research into learning and teaching practice? Students are paying huge amounts of money for their time at universities where traditional teaching methods are still evident and VLE resemble repositories. Lets take a fresh look at the TEL people what we do because it looks a lot like learning design + TEL = the future.